Terms and Conditions

1. Provider identification

In compliance with article 10 of Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI-CE), the owner of this website is Pixera Marketing, Sociedad Limitada, with tax ID [PENDING: tax ID, registration in progress] and registered address in Madrid, Spain, recorded in the Companies Register of [PENDING: registry, volume, folio and sheet].

Contact: hola@pixera.es.

2. Scope of the service

Pixera is a SaaS platform for self-managing brand presence and lead generation: websites, online stores, Google Ads and Meta Ads campaign management, business profiles and AI assistants, from a single centralized tool.

Access to the platform requires creating a user account, available to persons with legal capacity to contract.

3. User accounts

• You must provide truthful information and keep your details up to date.
• You are responsible for the confidentiality of your credentials and for all activity carried out from your account.
• You may sign in with your email or with your Google, Meta, Microsoft or TikTok account; in that case, you also accept their terms of use.
• Report any unauthorized use of your account immediately to hola@pixera.es.

4. Plans, free trial and payments

• Free trial: all plans include a 14-day trial with no credit card, with full access to the platform.
• Plans: Beginner, Intermediate and Expert, billed monthly, half-yearly (6 months, −15 %) or annually (12 months, −25 %). Prices are shown in euros; applicable taxes are added according to current regulations.
• Renewal: subscriptions renew automatically at the end of each period unless cancelled beforehand.
• Cancellation: you can cancel at any time from the billing portal. On monthly plans you keep access until the end of the paid period.
• 6- and 12-month plans: as they are prepaid at a discount, no partial refunds are given.
• Charges are processed securely through Stripe; Stripe's payment terms also apply.

5. Advertising spend and third-party services

Google Ads and Meta Ads spend, as well as domain registration fees, are paid directly to the corresponding platforms or providers and are not included in the subscription. Pixera acts as a management tool; the terms of those third-party platforms govern their services.

6. Acceptable use

• Use of the platform for unlawful purposes or contrary to good faith is prohibited.
• You retain all rights to the content you create and publish (texts, images, your business data).
• It is your responsibility to hold the necessary rights over the materials you upload or publish.
• Pixera may suspend accounts that breach these terms or put the service at risk.

7. Industrial and intellectual property

The platform, its software, templates, brand and materials are the property of Pixera or its licensors. Purchasing the service grants a licence to use the platform, with no transfer of ownership rights.

8. Availability and limitation of liability

We provide the service with professional diligence and strive for continuous availability, without being able to guarantee uninterrupted operation (maintenance, incidents or force majeure). To the maximum extent permitted by law, Pixera's liability to the user is limited to the amount paid by the user in the 12 months preceding the incident.

Nothing in these terms excludes liabilities that cannot legally be excluded, including those arising from consumer regulations where applicable.

9. Modifications

We may update the service and these terms. We will notify relevant changes through the platform or by email with reasonable advance notice; continued use after they take effect implies acceptance.

10. Governing law and jurisdiction

These terms are governed by Spanish law. For any dispute, the parties submit to the courts corresponding under applicable consumer regulations and, failing that, to those of the provider's registered address, Madrid, Spain.